Privacy Policy
Last updated: 31 July 2026
Drivesales (“we”, “us”, or “our”) operates the website drivesales.com.au (the “Platform”). We are committed to protecting the privacy of everyone who uses our Platform, whether as a dealer, private seller, or buyer. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights in relation to it.
By creating an account or using our Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Platform.
1. Who We Are
Drivesales is an online car marketplace that connects dealers and private sellers with buyers across Australia. Our Platform is free to use for all users at this time. We are not a car dealer ourselves — we do not buy or sell vehicles.
2. Information We Collect
We collect the following types of personal information:
Account Information:
● Full name
● Email address
● Password (stored in encrypted form — we never see your plain-text password)
● Phone number (if provided)
● Account type (dealer or private user)
Listing Information:
● Vehicle details you submit (make, model, year, price, description, photos, VIN, registration details)
● Your dealership name and location (for dealer accounts)
Communication Information
● Messages sent through the Platform’s enquiry system
● Your responses to our emails
Technical Information
● IP address
● Browser type and version
● Device information
● Pages visited and time spent on the Platform
● Referring website
We collect this information when you register an account, create or manage a listing, contact us, or browse the Platform.
3. How We Use Your Information
We use your personal information to:
● Create and manage your account
● Display your vehicle listings on the Platform
● Facilitate enquiries between buyers and sellers
● Send you transactional emails related to your account and listings (e.g. account confirmation, listing updates, enquiry notifications)
● Send you operational and marketing emails about the Platform, including new features, promotions, and service announcements
● Improve and maintain the Platform
● Monitor usage and analyse traffic to improve user experience
● Comply with our legal obligations
● Detect and prevent fraud or misuse of the Platform
Important: By creating an account on Drivesales, you agree to receive emails from us for the purposes of running and operating the Platform. You can opt out of non-essential marketing emails at any time using the unsubscribe link in our emails, however transactional and account-related emails cannot be opted out of while your account remains active.
4. Advertising
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
Other Users
When you create a vehicle listing, your contact details (name, phone number, and/or email) may be visible to potential buyers as part of that listing. Please only include contact information you are comfortable sharing publicly.
Service Providers
We use trusted third-party service providers to help us operate the Platform, including hosting providers, email delivery services, and analytics tools. These providers only have access to your information as necessary to perform their functions and are contractually required to protect it.
Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or where we believe disclosure is necessary to protect the rights, property, or safety of Drivesales, our users, or the public.
Business Transfers
If Drivesales is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your personal information within a reasonable time, unless we are required to retain it for legal purposes (for example, financial records).
Vehicle listing data may be retained in anonymised form for statistical and analytical purposes after a listing is removed.
7. Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or alteration. These measures include encrypted storage of passwords, HTTPS encryption for data transmission, and restricted access to personal data within our organisation.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.
8. Your Rights
Under Australian privacy law (the Privacy Act 1988 and Australian Privacy Principles), and where applicable under the GDPR if you are in the EU, you have the right to:
● Access the personal information we hold about you
● Request correction of inaccurate or out-of-date information
● Request deletion of your personal information (subject to legal retention obligations)
● Opt out of marketing communications
● Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, please contact us. We will respond within 30 days.
9. Cookies
We use cookies and similar tracking technologies to improve your experience on the Platform, remember your preferences, and analyse how the Platform is used. You can control cookie settings through your browser, however disabling cookies may affect the functionality of some parts of the Platform.
10. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email and will post the updated policy on this page with a revised date. Continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Email: click here
Website: drivesales.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.